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Texas Christian University
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1 day ago
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Job Summary:

The Associate Director of the Neeley Professional Development Center (PDC) plays a pivotal role in providing students a professional lens to view their experiences and in promoting the principles of accountability, commitment, and ownership. In this role you will make a direct impact developing Neeley students using a relationship-based approach to equip students with professional skills differentiators who have self-selected into one of the pathways of distinction. You will work alongside a high functioning team who utilize a continuous improvement process and will contribute to collaborative efforts within the larger Neeley Student Success Services (NSSS) team.

Duties & Essential Job Functions:

1. Develops and supports the core services of the PDC by facilitating workshops provided to all students, participating in orientation sessions for incoming students, representing the PDC at Neeley related functions, and accepting student and team appointments for presentation coaching and individual and team development.
2. Demonstrates professionalism in all activities where the PDC is being represented, showcasing expertise in facilitating and delivering presentations in and out of the classroom.
3. Manages logistics for participants in Neeley Premium Credentials (NPC) by scheduling events and activities and tracking individual progress.
4. Identifies process improvements related to NPC and utilize technology where possible to design new processes allowing for scalability while maintaining a highly personalized experience.
5. Ensures consistency of program delivery by supervising, coaching, and developing student coaches supporting Neeley Premium Credentials enabling them to perform roles effectively.
6. Improves professional skills of Neeley School students by designing training materials to mitigate potential skill gaps, facilitating training sessions, performing strategic reviews of student resumes and cover letters to ensure student value is effectively communicated in both documents, and by providing mock case and targeted interviews.
7. Develops methods to assess the professional skill development of NPC candidates and establish thresholds for designation eligibility.
8. Contributes to the success of partners within NSSS by establishing consistent lines of communication across departments and supporting initiatives through the inclusion and sharing of information or materials relevant to mutually shared goals.
9. Maintains current knowledge of professional development trends taking place within corporate organizations and refine existing resources and services to reflect the current environment.
10. Performs other related duties as assigned.

Required Education & Experience:

• Bachelor's degree
• 4 years of experience developing and implementing training and learning programs and assessing outcomes

Preferred Education & Experience:

• Master's degree
• 7+ years of experience using instructional design methodology to develop training and learning programs for high performers in multidisciplinary roles leveraging technology for logistics, assessment, and scalability purposes

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• Certification or training in professional assessments pertaining to personality and emotional intelligence Certification or training in project management

Knowledge, Skills & Abilities:

• Knowledge of talent development
• Knowledge of interpersonal and group dynamics
• Knowledge of human behavior and performance
• Knowledge of individual differences in personality
• Knowledge of training design techniques
• Knowledge of customer service techniques
• Skill in Microsoft Office
• Skill in interpersonal relationships
• Skill in selecting and applying coaching methods appropriate for the situation.
• Ability to apply active listening techniques and use empathy to create safe environment for students to share information related to professional performance concerns.
• Ability to manage learning paths for multiple groups
• Ability to adapt to the needs of a growing student population
• Ability to establish collaborative working relationships with diverse individuals and groups (students, faculty, academic administrators and business executives)
• Ability to provide constructive feedback assertively and respectfully to students.
• Ability to provide developmental coaching to individuals and teams
• Ability to hold students accountable for following through on identified development needs.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and active with student interactions, standing while facilitating, and is subject to schedule changes and/or variable work hours.
• This role is an on campus, in-person position.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

AA/EEO Statement:

As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.

Job ID: 73213249
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