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Montgomery County Public Schools
Rockville, MD, United States (hybrid)
25 days ago
Montgomery County Public Schools
Rockville, Maryland, United States (hybrid)
25 days ago

Description

Under the supervision of the organizational change management team leader, the Training Support Specialist will work independently and collaboratively to plan, design, develop, present, and creatively enhance a variety of resources and training materials, that can be delivered through synchronous and asynchronous training to stakeholders (i.e. - central office, school-based staff). Executes all facets of the training development life-cycle for various training types, including instructor led courses, web-based and online training, blended learning, and performance support. Provides a wide variety of supports to meet the needs of stakeholders related to system goals for implementations, releases, and upgrades of business technology systems (i.e.- accounting, budgeting, human capital management, procurement, materials management, financial management). Provides support for business process improvement and management, coordination of resources and supports, and the design and implementation of readily accessible training resources, tools, and programs. Develop, execute, test training courses and support products. Identify, assess, and mitigate risks associated with training project plans and schedules. In collaboration with functional users, there may be a need to develop forms, letters, notices, and other publications for use by stakeholders.



Requirements

KNOWLEDGE, SKILLS, and ABILITIES:
Proficient knowledge of the principles, practices, and techniques of business management, specifically in accounting, financial management, human resources, budgeting, and planning are preferred. Ability to understand the processes, systems administration, business operations, policies and procedures of a K-12 school district. Ability to continually adapt, learn new processes, and business applications. Knowledge of the analysis, design, develop, implement, and evaluate (ADDIE) model preferred. Excellent oral and written communications, human relations skills, and the ability to work with a variety of stakeholders (i.e. - central office, school-based staff). Ability to administer and apply continuous improvement principles to automated business information systems. Ability to communicate effectively using coaching strategies and techniques while collaborating across functional teams. Excellent problem-solving skills. Ability to work effectively with administrators, staff and other stakeholders to resolve a variety of questions/ problems. Ability to quickly learn and apply MCPS business operating procedures, organization, business functions, personnel, and programs. Excellent organizational, communication, and interpersonal skills. Excellent writing, proofreading and solid layout skills to develop training course materials.

EDUCATION, TRAINING, and EXPERIENCE:
Bachelor's degree from an accredited university with a preferred major in business, communications, education, technology, or a related field. At least 4 years of relevant experience with design and development in a training or K-12 environment. Prior experience as an instructor and/or facilitator. Considerable experience using Google Workspace, Canvas, Microsoft Office (Excel, Power Point, and Word) is desirable. Demonstrated experience working with streaming audio and video, file types and formats, and related software (i.e. - Camtasia, Studio, Adobe Articulate, etc.). Ability to communicate and collaborate using a variety of virtual meeting tools (i.e. - Microsoft Teams, Zoom, etc.). Competency with basic HTML editing software and basic image editing software such as Photoshop, Snagit, and productivity software and tools. Other combinations of applicable education, training, and experience that provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.

Must apply for the position through the Montgomery County Public School website.

Job Information

  • Job ID: 67696895
  • Workplace Type: Hybrid
  • Location:
    Rockville, Maryland, United States
  • Company Name For Job: Montgomery County Public Schools
  • Position Title: Training Support Specialist
  • Job Function: Instructional Designer,
    Learning Technologist,
    Trainer/Facilitator
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
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